Careers at Arbin

Arbin is a global leader in manufacturing test equipment for batteries and other energy storage device applications. We invest nearly half our profits back into research & development to ensure we stay ahead of industry trends (and our competitors). As a privately-owned company, Arbin promotes a family/team-oriented culture with regular company-wide events and a friendly atmosphere.

Arbin team members meeting

Working at Arbin

Arbin offers a great balance of work and leisure whether you enjoy the great outdoors, or the great indoors. During lunch, employees frequent several walking trails around Arbin’s property when the weather is nice or make internal laps around our 65k sq. Ft. facility. If fishing is more your style, a covered deck offers relaxation in the well-stocked pond.  Another common occurrence during lunch and after work is to hear the familiar patter of ping pong balls and joyful exclamation on one of three table tennis courts.

Immediate Positions Available at Arbin

SALES ENGINEER

The products that Arbin Instruments offers has many different unique features that are highly complex. Sales engineers, using their engineering skills, assist customers in determining which products and/or services provided by Arbin Instruments best suits their needs. Sales engineers often work with the customer and along with the production as well as research and development departments to determine how products and services could be designed or modified to the customer’s needs. They also may advise the customer on how to best utilize the products and/or services being provided.

Selling is an important part of the position. Sales engineers use their technical skills to demonstrate to potential customers how and why the products and/or services Arbin Instruments are selling is the best fit. Often, there may not be a directly competitive product. In these cases, the job of the sales engineer is to demonstrate to the customer the usefulness of the product and/or service will benefit the customer. For example, how much money new equipment would save the customers testing program or improve quality of their products.

Most sales engineers have a bachelor’s degree in engineering and some have previous work experience in an engineering specialty. Engineers apply the theories and principles of science and mathematics to technical problems.

Many of the job duties of sales engineers are similar to those of other sales persons. They must interest the client in purchasing their products. They must work with Arbin’s marketing and technical departments to pursue the potential sale. It may also require that the sales engineer work with other engineers and the research and development team who concentrate on the technical aspect of the job.

In addition to maintaining current clients and attracting prospects, sales engineers help clients solve problems that may arise when the product is installed, and may continue to serve as a liaison between the client and the company. In addition, using their familiarity with client needs, sales engineers help identify and develop new products.

Responsabilities

The Sales Engineer will function as an engineering resource between customers and Arbin Instruments. The sales engineer will be responsible for the following areas:

  • Sales contact: Sales Engineers will develop prospects and follow up on inquiries from the field, sales calls, sending technical correspondence to customers, demonstrate products and answering technical questions. They will search for new customers that could benefit from company products. A sales engineer must be able to listen to customers using astute questioning to understand and anticipate their needs. They must also be able to identify target markets and niche solutions for the company’s products and services. Once relationships are established, the sales engineer must continue to develop and maintain a close relationship with potential customers and maintain a high level of continuous contact with existing customers.
  • Sales Activities: Sales Engineers will also keep principals informed of sales activities, develop/generate new business, providing technical information and support to customers. This will include but not limited to pricing, quotations, negotiations, status of orders and forecasts keeping in mind our sales growth projections. The Sales Engineer will be responsible for the sale of products and/or services to commercial and industrial accounts; both direct and through distribution. Some of the specific activities may include:
  • Persuading customers that Arbin Instrument’s products will best satisfy their needs in terms of quality, price and delivery through knowledge of the competitive advantages of the products. Must have strong product and application knowledge and be able to demonstrate this to existing or potential customers.
  • Generate quotes and technical proposals and be able to present them. Negotiate tender and contract terms to meet the needs of the customer and company. Be able to close the sale through agreement of terms and conditions.
  • The Sales Engineer will analyze the customer’s needs and prepare proposals and high-level designs to address specific customer requirements; keeping in mind the customer’s vision of the end result.
  • The Sales Engineer position requirements travel. This includes presenting proposals to customers or visiting onsite to conduct live demonstrations of products. This will also include Trade Shows, as representatives of Arbin Instruments.
  • Post-Sale Activities: This will include administering customer accounts and responding to and following up on all aftermarket inquires and sales. In addition, the sales engineer will co-coordinate sales project and help in the design of custom made products. They will also maintain an ongoing log of all customer feedback and act as a first line contact for all customer support issues that may arise; providing phone and email support to diagnose issues and/or route them to the appropriate personnel to resolve the issues.
  • Planning: The Sales Engineer is responsible for identifying new accounts and program opportunities, setting account objectives and forecasting the sales. They will also be required to compile data on marketing trends, competitive products and pricing for management. In addition, make recommendations for new product development and technological trends.
  • Others: Preparing monthly reports for sales managers and others as assigned by the Sales Manager. Maintain a positive company image in the market place.
Requirements

Minimum of B.S. in Physical Science or Engineering Degree. Prefer someone with previous experience in technical sales or support.

Strong sales/customer service background.

Demonstrates strong written and verbal communication and interpersonal skills.

Strong technical and problem solving skills with the ability to communicate technical solutions and concepts in a clear, concise manner.

Must be detail oriented with the ability to deal effectively with engineers, scientists and other technical personnel and can grasp technology concepts quickly and to be able to articulate business proposals.

Results oriented, efficient, self-motivated, high-energy, meticulous with a strong work ethic.

Requires high-level PC proficiency of Microsoft applications

Willing to travel

Please submit resume to: hr@arbinmail.com

SMT LINE TECHNICIAN

The SMT Line Technician will be responsible for developing, maintaining, and fine-tuning programs for all equipment used in SMP related machines for circuit board assembly. Program development will include but not limited to pick and place, screen printing, wave soldering, and reflow profiling of AOI equipment. Job duties will also include machine operation, setup, line maintenance, training, and ensuring proper program performance and efficiency. In addition, this position will support ECN and customer changes to programming during production runs. The SMT Line Technician will work with production, engineering, and machine operators to maintain equipment and to ensure efficient operation of work centers to meet production schedules. This position will also include troubleshooting program/process/machine issues and fault corrections.

MAJOR AREAS OF RESPONSIBILITY:

  • Creates and updates programs for pick and place equipment
  • Instituting ECN/BOM Documentation in accordance with ISO guidelines
  • Should possess basic electronic troubleshooting skills to diagnose symptoms to at least board level. Component level troubleshooting ability is a plus
  • Ability to perform major and minor repairs, tests, and calibration for mechanical, electrical, and electronically controlled SMT Line equipment
  • Ability to read and understand electrical schematic, electronic diagrams, and pneumatic diagrams
  • Coordinate maintenance schedule base upon production schedule
  • Assists in the ordering, inventory and sourcing of machine repair parts
  • Assist in process engineers in locating parts and supplies needed for emergency line maintenance
  • Assist with the crating and uncrating of equipment, line moves and the movement and installation of machinery as required
  • Assists with the maintenance of inventory records for all manufacturing machines
  • Interprets assembly drawings. Work with production team to interpret assembly work instructions
  • Work overtime as needed
  • Other duties assigned

Job Qualifications:

  • High School diploma or equivalent plus 4 years or more related experience or a related 2-year technical degree and 2 years or more related experience.
  • Each higher-level related degree, i.e., Bachelor’s or Master’s, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
  • Must be proactive and capable of working closely with others in a team environment
  • Must be able to work well without supervision and deliver results under pressure
  • Proficient with common computer skills (MS Office, Excel, Power Point, internet research, etc.)
  • YAMAHA IPULSE S20 experience (Preferred)

Please submit resumes to: hr@arbinmail.com

ELETRICAL ENGINEER

We have immediate openings for energetic, self-motivated Electrical Engineers to assist with system design and testing of new and existing products. This candidate will be part of a dynamic team made up of engineers from different departments. A successful candidate must have excellent and punctual communication skills and be flexible with regards to team work and tasking. Arbin Instruments offers a self-motivated, friendly and informal environment with excellent prospects to grow with the company.
Key Responsibilities

The ideal candidate should be able to perform several of the following roles:

  • Design systems with existing design rule and tools to meet customer’s requests.
  • Collaborates and works with R&D team to design and execute tests to verify the software and hardware functionalities.
  • Test products for accuracy, reliability and other key performance criteria. Having experience with load testing, performance testing, PCB characterization is a huge plus.
  • Creates technical documentation and schematics for knowledge sharing among engineering team as well as develops datasheets for manufacturing, supply chain, and sales teams.
  • Write engineering test validation plans and reports.
  • Document procedures and write work instructions to ensure the proper execution of developed procedures.
  • Interact with vendors and internal production teams to explore, troubleshoot, and/or improve fabrication/manufacturing processes.
  • Recommend and execute improvements to existing products and/or implement development projects in order to provide products that successfully meet customer specification requirements.
  • Develop and implement successful manufacturing practices for production of newly developed products.
  • Maintain a positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Skill Requirements
  • BS / MS with or without experience in Computer Engineering, Electrical Engineering or Mechanical Engineering.
  • PCB and PCA design experience including layouts and schematics.
  • Proven C coding abilities. C++ experience is a plus.
  • Familiarity with AutoCAD, SolidWorks, Altium Designer.
  • Electrical engineering experience background is strongly preferred.
  • Proficiency with Windows-based platforms and computer-based design and analysis tools.
  • Familiarity with high voltage and high current power electronics systems.
  • Passion and dedication to your job.
  • Upbeat, adaptable, and results oriented with a positive attitude.
  • Hands on experience troubleshooting firmware/hardware interfaces using logic analyzers, oscilloscopes, and debuggers.
  • Self-motivated, independent and comfortable working in a team environment.
  • Strong verbal and written communication skills.
  • Good time management and organizational skills.
  • Must possess the ability to understand new concepts quickly and apply them accurately and organize work assignments to meet established timetables.
  • Strong communication, computer, technical documentation, presentation, and interpersonal skills are required, as well as the ability to work both independently and as part of a team.

Please submit resume to: hr@arbinmail.com

PRODUCTION ENGINEER

The ideal candidate should be able to perform several of the following roles:

  • Test products for accuracy, reliability and other key performance criteria. Having experience with load testing, performance testing, PCB characterization is a huge plus.
  • Creates technical documentation and schematics for knowledge sharing among engineering team as well as develops datasheets for manufacturing, supply chain, and sales teams.
  • Document procedures and write work instructions to ensure the proper execution of developed procedures.
  • Interact with vendors and internal production teams to explore, troubleshoot, and/or improve fabrication/manufacturing processes.
  • Recommend and execute improvements to existing products and/or implement development projects in order to provide products that successfully meet customer specification requirements.
  • Develop and implement successful manufacturing practices for production of newly developed products.
  • Maintain a positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Skill Requirements
  • Prefer BS with experience in Computer Engineering, Electrical Engineering or Mechanical Engineering.
  • PCB and PCA design experience including layouts and schematics.
  • Familiarity with AutoCAD, SolidWorks, Altium Designer.
  • Proficiency with Windows-based platforms and computer-based design and analysis tools.
  • Familiarity with high voltage and high current power electronics systems.
  • Passion and dedication to your job.
  • Upbeat, adaptable, and results oriented with a positive attitude.
  • Hands on experience troubleshooting firmware/hardware interfaces using logic analyzers, oscilloscopes, and debuggers.
  • Self-motivated, independent and comfortable working in a team environment.
  • Strong verbal and written communication skills.
  • Good time management and organizational skills.
  • Must possess the ability to understand new concepts quickly and apply them accurately and organize work assignments to meet established timetables.
  • Strong communication, computer, technical documentation, presentation, and interpersonal skills are required, as well as the ability to work both independently and as part of a team.

Please submit resume to: hr@arbinmail.com

SOFTWARE ENGINEER

We currently have a vacancy for an eager, self-driven, and results focused Software Engineer to be part of our dynamic specialist team. This person will be dedicated to designing, developing and implementing software to support our advanced battery testing systems. This person will work in an agile environment while collaborating with highly skilled people who are proactive, passionate about technology and results driven.

Key Responsibilities:
  • Responsible for designing, coding, and implementing software solutions using modern techniques and programming language.
  • Provides high-level database development assistance in creating specific applications for businesses.
  • Ensures research and innovation at all levels of the software development process.
  • May participate in multiple projects simultaneously as a senior development team member.
  • Works harmoniously in a cross-functional team comprising managers, supervisors, business analysts, systems personnel, network staff, and other developers in ensuring the delivery of software solutions as planned, within set budget, and timely.
  • Provides excellent customer service by responding to and assisting with help desk calls to resolving issues.
  • Performs administrative duties as well as some project management tasks.
Skills and Qualifications:
  • Bachelor or Master Degree in Computer Science or Computer Engineering
  • Software application development skills with a minimum of 5 years’ specific experience with design and implementation of large and complex engineering applications
  • Possess extensive experience with Transact-SQL
  • Experience working with Microsoft’s .Net Framework and Visual Studio
  • Experience working with MS SQL Server, NoSQL DBA, and MySQL
  • Experience in multiple software languages, e.g. C# and C++
  • Experience in GUI design by WPF or others
  • Experience in programming with data communication protocols, e.g. TCP/IP, UDP
  • Sound knowledge of traditional as well as agile software development methodologies.
  • Ability to apply an object-oriented programming language in creating applications.
  • Strong knowledge of systems and software development lifecycles; application integration techniques; and relational database design.
  • Sound knowledge and experience working with software application and database design ideas.
  • Passion and dedication to your job.
  • Upbeat, adaptable, and results oriented with a positive attitude.
  • Self-motivated, independent and comfortable working in a team environment.
  • Strong verbal and written communication skills.
  • Good time management and organizational skills.
  • Must possess the ability to understand new concepts quickly and apply them accurately and organize work assignments to meet established timelines.
  • Strong communication, computer, technical documentation, presentation, and interpersonal skills are required, as well as the ability to work both independently and as part of a team.

Please submit resume to: hr@arbinmail.com

SUPPORT ENGINEER

The Customer Support Engineer is responsible for creating great relationships with our customers starting the moment they purchase Arbin Product. You will be a key representative of our company, helping shape and define users’ experience with technical support and Arbin products.

In this role, you will independently handle complex problems across the full hardware and software stack, coordinate response and resolution efforts across multiple teams, and collaborate with engineering teams to turn support solutions into lasting product improvements.

Responsibility:
  1. Answer phone call from Customer, summarize customer’s problem.
  2. Perform remote analysis and troubleshooting for Arbin customers.
  3. Repair Arbin modules in component level.
  4. Provide training and Instruction to customer for operate our system.
  5. Perform onsite service to Arbin customers, including but not limited to: System calibration, troubleshooting, customer training.
  6. Write and organize technical documents and introduction documents.
  7. Collect customer feedback and open issues, feedback them to R&D team.
Basic Requirements:
  1. Bachelor’s degree in Electrical Engineering.
  2. Ability to read electrical diagram.
  3. Basic skill of Microsoft office.
  4. Ability to read and write technical documents.
  5. Good communication skills.
  6. Travel required: >30% for headquarter position
Preferred:
  1. Having customer support experience of more than 1 year.
  2. Knowledge of Electric grid system or Power electronics.
  3. Knowledge of network setting, debugging.
  4. Occasionally work overtime on over weekend.

*This position requires US citizenship.

Training Provided:

We provide comprehensive training for both general knowledge of electrial and specific skill for Arbin product.

TESTING TECHNICIAN

Arbin Instruments is seeking Testing Staff:

Requirements include:
  • Basic knowledge of Electric circuit
  • Basic knowledge of mechanical drawing
  • Basic math, reading, and writing skills
  • Basic computer skills
  • 2+ years’ experience working in industrial production is strongly preferred
  • Capable of reading and understanding production documents and safety manuals
  • Physically capable of manual labor that includes lifting, bending, and reaching
  • Able to operate large industrial machinery
  • Able to lift 30 lbs on a regular basis
  • Reliable and punctual
  • Strong sense of responsibility, and great capability in learning, equipped with positive attitude, and good coordination skills
  • Highly self-controlled and disciplined
  • Good Communication skill with others
  • Mechanical background is preferred

Please submit resume to: hr@arbinmail.com

SMT OPERATING TECHNICIAN

We currently have exciting career opportunities available, including SMT Technician. This is a full-time position and will potentially be on different shift with a regular 8hrs schedule.

MAJOR AREAS OF RESPONSIBILITY
  • Operate PCB assembly machines to manufacture circuit boards, including but not limited to:
    • Pick and place, reflow, wave solder, and solder print
    • Component kitting and measurement
    • Optical and AOI inspection
    • Routine inspection and maintenance of equipment
  • Perform functional testing on PCBAs
  • Inspect PCBAs for defects
  • Maintain tooling and consumable supply inventory
  • Follow work instructions and suggest improvements
  • Document non-conformances and associated rework and quickly return non-conforming product back into normal workflow
  • Independently perform verifications and document results in a clear, precise and complete manner
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Experience with SMT equipment
  • Proficient with computers, the ability to use MS Office, ERP system and related programs
  • Strong understanding of technical documentation, engineering drawings, and schematics
  • Ability to understand basic mechanical systems of electronics assembly equipment
  • Excellent communication and organizational skills
  • Willing to work all shifts, overtime, and weekends as needed
  • Repetitive assembly operations, grasping, standing, lifting, bending, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position
  • Able to distinguish colors as required
  • Have attention to details, ability to work well with others
EDUCATION AND EXPERIENCE
  • High school diploma or equivalency certificate
  • 5+ years of experience working in PCB assembly
  • 3+ years of experience using hand tools
PHYSICAL DEMANDS
  • Must be physically capable of handling up to 25lb boxes and able to work standing throughout the shift
WORK ENVIRONMENT

Indoor production and Clean Room

PRODUCTION ASSEMBLY
MAJOR AREAS OF RESPONSIBILITY
  • Follow technical instructions, interpret engineering blueprints and technical terms.
  • Assemble electronic systems (made of power supplies, circuit boards, wires, etc.) by hand.
  • Able to operate various machines, equipment or tools used in manufacturing.
  • Interact with other departments for problem solving with the assembly process.
  • Identify cables and wires (i.e. molded cables, raw cables, connectors, parts, and how they are assembled).
  • Solder and assemble cables as needed.
  • Inspect and test finished products per the production department and company’s quality system procedures. Fill out QC reports to have supervisor approval
  • Fill out QI report, if there is any defects and communicate to supervisor to solve the issues together in time manner.
  • Show interest in line improvement, identify concerns, and actively give suggestions.
  • Inventory parts and tools used in the assembling process.
  • Follow company procedures and directives.
  • Maintain the tools used to create products.
  • Prepare daily production reports and forms.
  • Ensure that all work activities are performed in accordance with established safety and environmental standards.
  • Keep a clean and well-maintained workspace.
  • Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Good communication skills
  • Previous work experience or education in electrical/mechanic wiring preferred
  • Experience using hand tools preferred
  • Demonstrated ability to learn all aspects of job
  • Basic computer skills such as emailing, record keeping, ordering, inventory management and form filing
  • Must be able to work in a team environment
  • Ability to work OT, Holidays and different shifts, as required.
  • Prefer be able to drive forklift
EDUCATION AND EXPERIENCE
  • High school or equivalent (Required)
  • US work authorization (Required)
  • Manufacturing: 3 year (Preferred)
PHYSICAL DEMANDS

There is a frequent need to perform the following physical activities: Bend, stoop squat, push, pull, reach above the shoulders and lift up to 25~50 lbs on a regular basis.

WORK ENVIRONMENT

Indoor production

PRODUCTION TECH-ASSEMBLY & SHIPPING
MAJOR AREAS OF RESPONSIBILITY
  • Assemble electronic systems (made of power supplies, circuit boards, wires, etc.) by hand.
  • Able to operate various machines, equipment or tools used in manufacturing.
  • Identify cables and wires (i.e. molded cables, raw cables, connectors, parts, and how they are assembled). Solder and assemble cables as needed.
  • Inspect and test finished products per the production department and company’s quality system procedures. Fill out QC reports to have supervisor approval
  • Fill out QI report, if there is any defects and communicate to supervisor to solve the issues together in time manner.
  • Responsible for proper packing, sealing and labeling of orders in preparation for shipping.
  • Pack the order following any special packing/shipping instructions.
  • Process address label and affix on proper package.
  • Monitor and maintain proper level of packing and shipping materials at the workstations.
  • Perform quality check to ensure that the correct order is being sent to the correct customer.
  • Organize packages according to courier (Fedex, UPS, US Mail) for efficient pick up of orders.
  • Follow company procedures and directives.
  • Ensure that all work activities are performed in accordance with established safety and environmental standards.
  • Keep a clean and well-maintained workspace.
  • Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Good communication skills
  • Previous work experience or education in electrical/mechanic wiring preferred
  • Experience using hand tools preferred
  • Demonstrated ability to learn all aspects of job
  • Basic computer skills such as emailing, record keeping, ordering, inventory management and form filing
  • Must be able to work in a team environment
  • Ability to work OT, Holidays and different shifts, as required
  • Forklift skill is required
EDUCATION AND EXPERIENCE
  • High school or equivalent (Required)
  • US work authorization (Required)
  • Manufacturing: 2 years (Preferred)
PHYSICAL DEMANDS

There is a frequent need to perform the following physical activities: Bend, stoop squat, push, pull, reach above the shoulders and lift up to 25~50 lbs on a regular basis.

Must be able to work on feet

WORK ENVIRONMENT

Indoor production

Ways to Help Our Team

Arbin is a thriving company in the thriving energy storage industry. We are always looking for highly qualified individuals in the departments listed below. Please submit your resume if you are interested in contributing to our team.

Research and Development: 

From custom projects to improving existing designs, Research and Development has been one of Arbin’s primary strengths since the beginning. Arbin needs qualified Electrical and Mechanical Engineers for circuit and hardware design for our entire range of products. 

Software: 

Arbin has developed multiple software interfaces for our testing systems over the years and needs qualified Software Engineers to develop and maintain existing and new products, as well as to develop internal sales and support database tools.

Customer Support: 

Arbin prides itself on world-class customer support. Arbin needs qualified engineers to troubleshoot and improve on existing designs in both software and hardware. 

Sales: 

Arbin offers several standard product lines, but customization is one of our biggest strengths. Therefore, Arbin hires Engineers and other technically oriented people that can communicate our products effectively and provide customers with solutions that fulfill their particular battery testing needs. 

Please submit resumes to hr@arbin.com.

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