Your Trusted Partner in
Everything Battery Testing
When you purchase our product, the journey with us doesn't stop there. At Arbin, customer service is at the heart of our commitment to ensuring the success of your battery testing systems. Our experts is here to help with system optimization and achieving your goals.
What We Offer
Engineer Advisor
We are a dedicated team of engineers, comprising software, hardware, and application specialists, delivering comprehensive, high-level solutions. With vast experience in battery testing, we serve a wide range of applications, from electric vehicles (EVs) to grid energy storage and consumer electronics, ensuring innovation, reliability, and excellence.
>>> Let Our Engineers Tackle Your Challenges
Trusted by Companies Across the World
99%
Client Satisfied
1000+
Cases Solved
30%
Revenue Increased
$15 M
Budget Saved
Our Services
Technical Support
Arbin's technical support team is dedicated to providing outstanding assistance to ensure your equipment performs at its best. Our highly trained engineers offer expert guidance, troubleshooting, and comprehensive support for all Arbin products
>>> How can we help you today?
On-Site Support
Calibration
For optimal performance, we advise on-site annual calibration by our custom service engineers to keep your Arbin cyclers accurate and reliable.
Hardware Installation & Setup
Our dedicated service engineers take care of on-site installation and setup, ensuring your products are installed right and run smoothly.
Emergency Support
When technical issues arise, our on-site team provides support and fixes to keep you operational until permanent repairs are arranged.
Online Support
Software Upgrade
To keep your equipment running latest fancy features in software, our service engineers can remotely upgrade the software and firmware.
Remote Tech Support
Receive prompt remote support from our expert engineers who diagnose and resolve issues via phone, email, or live chat, ensuring minimal downtime and optimal performance.
Online Training
Stay updated with our online training on product features. One-to-one sessions with our engineers offer practical insights to maximize your Arbin cyclers.
Online Service
Forgot Password?
Reset your password anytime with our secure online tool. Follow a few simple steps to quickly regain access to your account.
Registration Code Retrieval
Retrieve your forgotten registration code using our online system. Enter your account details to instantly recover it and continue using our services.
Warranty Status Check
Reset your password anytime with our secure online tool. Just verify your identity in a few simple steps to quickly regain access.
Arbin Warranty Policy
Our warranty program protects your Arbin cycler and keeps your products in top condition. With a range of options for various needs, review our policies for full coverage and ensuring your equipment receives the care it deserves.
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