Services
At Arbin, customer service is at the heart of our commitment to ensuring the success of your battery testing systems. Our dedicated team is here to support you with any inquiries, technical challenges, or customization needs, from installation to maintenance.
With years of expertise and a deep understanding of battery testing equipment, our customer service team is your partner in optimizing performance and resolving issues efficiently
Arbin Technical Support
Arbin's technical support team is dedicated to providing outstanding assistance to ensure your equipment performs at its best. Our highly trained engineers offer expert guidance, troubleshooting, and comprehensive support for all Arbin products
On-Site Support
Calibration
We recommend annual calibration for high precision and accuracy Arbin cyclers. Our customer service engineers can perform accurate calibrations on-site, ensuring your Arbin cyclers in optimal performance and meet specifications.
Hardware Installation & Setup
Our professional customer service engineers provide thorough on-site installation and setup services to ensure your products are properly installed and fully functional.
Emergency Support
In case of urgent technical issues, our on-site support ensures you receive prompt and effective assistance. We aimed to provide Temporary solutions to keep you operational while permanent fixes are arranged
Online Support
Software Upgrade
To keep your equipment running latest fancy features in software, our service engineers can remotely upgrade the software and firmware.
Remote Tech Support
Receive prompt assistance from our expert engineers through remote technical support. Oteam can diagnose and resolve problems quickly via phone, email, or live chat, ensuring minimal downtime and optimal performance.
Online Training
Stay up-to-date with the latest product features and best practices through our online training sessions. One-to-one training sessions with our engineers provide you with in-depth knowledge and practical, allowing you to maximize the use and benefits of your Arbin cyclers.
Online Service
Forgot Password?
Easily reset your password anytime using our secure online password reset tool. This service allows you to quickly regain access to your account by verifying your identity through a series of simple steps.
Registration Code Retrieval
Retrieve your forgotten registration code with our convenient online retrieval system. By entering your account details, you can instantly recover your registration code and continue using our services without delay.
Warranty Status Check
Easily reset your password anytime using our secure online password reset tool. This service allows you to quickly regain access to your account by verifying your identity through a series of simple steps.
Arbin Warranty Policy
Our standard warranty program ensures that your Arbin cycler is protected and your products remain in optimal working condition. We offer a range of warranty options to cover various needs, providing peace of mind and reliable support. Explore or review our warranty policies to understand the coverage and benefits available to you, ensuring your equipment receives the care it deserves.
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